Refund policy

LOVE SWEAT FITNESS FEEL GOOD PROMISE

Our goal is to help you feel amazing with high-quality products, made to be part of your everyday routine. If you don’t enjoy any of our products, we want to make it right for you. It’s that simple. For more information on specific product policies, please check out the below.

LSF Nutrition & Gear Products

For all physical product purchases please contact us within 45 days and our team will either help you find a better fit or refund you. All one-time physical product purchases and first time subscription orders are eligible for return.*

Did we mention that returns are FREE (because we love ya)? To begin your return, simply visit our Returns Center with your order number. Once we have received your return we will process a refund, please allow 7-10 business days from receipt.

eBooks

All LSF guides/plans are digital download eBooks only – there are no physical copies. You will receive an email confirmation with a download link after checkout and a download link on the checkout confirmation page (easy peasy lemon squeezy right?!). eBook purchases are non-refundable, as this is a digital item that cannot be restocked. If you don’t love your plan, please contact our team at [email protected] and our team will be happy to help find a better fit for your needs. LSF may honor exchange requests on a case by case basis.

MOVE App

App subscriptions are non-refundable. MOVE By Love Sweat Fitness comes with a free 7 Day Trial for new members (score!). If you’d like, you can cancel your subscription prior to the end of this trial period and you will not be charged (but we don’t want you to miss out on all the premium perks of the app!). Once the trial period has passed, you will be charged for the subscription you selected when signing up for the app on a recurring basis until canceled.

If you purchased your subscription through the Love Sweat Fitness website please contact us directly at [email protected] for any MOVE app inquiries.

You can sign into your MOVE billing account HERE *please note, only accounts created on our website will be able to log in.

For subscriptions purchased directly through your App Store account (Apple/Google Play) you can make changes or cancel directly through the App Store. Navigate to your app store app and select subscriptions. 

For any app store purchase billing inquiries please contact Apple or Google Play Store customer service directly. Please note due to app store privacy regulations, LSF does not have access to manage your billing through these systems.

Apple Customer Service - https://getsupport.apple.com/

Google Play Customer Service - https://support.google.com/googleplay/gethelp

Eligibility for returns

All physical LSF nutrition and gear products are eligible for free returns during the 45 day window, regardless if the product has been opened or used. Items are no longer eligible for returns or refunds starting on the 46th day from purchase.* 

*Disclaimer

Love Sweat Fitness reserves the right to make exceptions to the Feel Good Return Policy at any time. LSF reserves the right to deny a return or refund within the 45 day window at their discretion. LSF reserves the right to deduct the shipping fee from a refund dependent on the customer’s exact situation. All questions or concerns regarding LSF’s return policy may be directed to [email protected].